Can we help you?

Don't hesitate to contact us

116 006 For use in the Netherlands

Call 0031-88-7460-000 from outside the Netherlands. Or contact us via email, chat or social media.

We are available from
Monday to Friday between 9.00 am and 5.00 pm

Request a call back


In the morning (09.00 - 12.00)In the afternoon (13.00 - 17.00)

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When can you expect an answer?

  • Chat: straight away during our office hours 
  • Via social media: within 2 hours on working days 
  • Callback request: within 2 working days
  • By email: within 2 working days

What can you expect from us?

You can contact us for practical assistance, emotional support and legal advice. Our help is always free. In the initial contact, we look for the support that best suits your situation. It may be that the initial contact is sufficient to answer your questions and help you further. If that is not the case, the employee will indicate which follow-up support is needed. 
Read more on how we work

Your privacy

We handle the information you share with our employees confidentially. Our privacy policy is the starting point for this. If you want, you can remain anonymous.

Go to our Clear your internet History page and learn how to prevent others from seeing which webpages you've visited.